The most important questions at a glance

Questions about the reservation

What are the rental conditions?

Can I rent a car with a foreign driver's license?

How can I reserve a vehicle?

Can I reserve more than one vehicle in the same period?

What is the 'long-term rent'?

How can I cancel my reservation?

Can I change my reservation later?

When will my credit card be charged?

I need more kilometers than the included kilometers. Can I add additional kilometers?

What vehicle models are available?

Are turbo vehicle models available?

How and when will I pay my rent?

Can I use several credit card ?

Where can I find all relevant contract documents?

Questions about vouchers and redemption

When can I use my voucher? / When can I redeem my voucher?

Can I purchase a Porsche Drive Rental voucher directly at a Porsche Drive Rental location?

What happens if the amount of my voucher is less than the desired rate?

How long are Porsche Drive Rental coupons valid?

Questions about the pickup of the rental car

How will my credit card be charged?

Can I pay cash or leave the deposit in cash?

How much is the deposit?

Can I add a second driver?

Can I return the rental vehicle early?

I will probably be late for vehicle pick up, what can I do?

On the road (in a rental car)

Special features for trips abroad

Can I enter a foreign country with the rental car?

Can I smoke in the rental car?

Can I take animals in the rental car? / Are animals allowed in the rental car?

Can I return my rental vehicle outside opening hours?

Can a vehicle be rented at one station and returned at another station?

I will probably be late for the return, what can I do?

Help in case of accident or breakdown

Who do I contact in the case of an accident?

I have a technical problem or breakdown with my rental vehicle. Who can I contact?

Help in case of theft or Burglary

What can I do if items are stolen from the rental car?

Who can I contact in case of theft of the rental car?

After the rental

How can I change the billing address?

I have forgotten something in the car. Who can I contact?

How is a claim calculated and settled?